Renting? Follow Guidelines
What does this mean for my property move or purchase which is scheduled whilst measures to fight COVID-19 apply?
You are free to move home. However, you may find the process of searching for and moving into a new home is different, as property agents, conveyancers and other professionals have modified how they work to reduce the risk from COVID-19.
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Initial viewings should be done virtually wherever possible. Property agents should be able to help you with this.
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Members of the public who are visiting an agent’s office or viewing a property should wear a suitable face covering as described in government guidance unless they are exempt from this requirement. This should be confirmed with the agent before arrival. Anyone with concerns should contact the agent in advance of their visit to discuss appropriate measures. The agent may require you to arrange an appointment before visiting the premises.
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All physical viewings where prospective buyers or renters will be entering the property should involve no more than 2 households inside the property at any one time. This includes any agent accompanying either party. Anyone in a support bubble with either household, however, will count as part of that household. Please read the latest guidance on indoor gatherings and support bubbles.
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Where prospective buyers who are currently from separate households wish to view the property on the same occasion, we advise that one household leaves the property to allow the other to enter. This allows for both households to view the property and ensures social distancing.
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Viewings should be arranged by appointment only and ‘open house’ viewings should not take place. When viewing properties in person, you should avoid touching surfaces wherever possible, wash your hands regularly and/or use hand sanitiser. If you need to be accompanied by small children, you should try to keep them from touching surfaces and ensure they wash their hands regularly.
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If people are being shown around your home, you should open all internal doors and ensure surfaces, such as door handles, are cleaned after each viewing with standard household cleaning products.
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We recommend that you vacate your property while viewings are taking place in order to minimise unnecessary contact.
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Anyone involved in any aspect of the home-moving process should practice social distancing in line with public health advice.
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When moving between properties, you and those in your household should try to do as much of the packing yourself as you can. Where this is not possible, you should speak to removal firms in advance. There is further advice about this below.If you are particularly worried about the risk of infection, then speak to your landlord, estate agent or removers as they may be able to put extra precautionary measures in place.
Everyone involved in the moving process must follow social distancing to minimise the spread of COVID-19.
Self-isolating
If you have symptoms of COVID-19, however mild, or you have received a positive COVID-19 test result, you should immediately self-isolate at home for at least 10 days from when your symptoms started. You may also be required to self-isolate if you are entering or returning to the UK from abroad or have been contacted by NHS Test and Trace. Everyone should follow the latest requirements to quarantine upon return to the UK.
You should follow the latest guidance for households with possible or confirmed COVID-19 infection. If you are contractually committed to move home, you should seek to delay your move until all members of your household have come to the end of their self-isolation period. All parties involved in home buying and selling should prioritise agreeing amicable arrangements to change completion dates where someone in a chain or their family member is self-isolating or has tested positive for coronavirus.
